Better Government

Dan's four-point plan to make our local government more responsive includes:

•  CUSTOMER SERVICE - Making customer service a top priority at city departments is paramount. We passed a ballot measure several years ago that I supported to require the creation of customer service plans at city departments. However, the follow-up at many departments has been inadequate to say the least. I am committed to working with department heads, the Mayor, and front-line workers to create a stronger customer service ethics at City Hall.

•  COMMUNITY SERVICE - I am a long-time community service volunteer and the founding chair of the DCCC's community service committee. I plan to engage every elected official in City Hall in participating in various community service projects. More frequent participation in hands-on community service creates opportunities to engage residents/community members while doing good work out in the district(s). This presents opportunities to establish connections between the elected officials and the people we are suppose to serve. I promise to continue and even step up my involvement in community service projects in District 5 communities.

•  NEIGHBORHOOD PROBLEM-SOLVING - If we (as elected officials) want to build confidence among the public that we can solve big problems, we have to do a better job at showing that we can solve small problems. As a Supervisor, I will propose that the all the relevant departments develop a set of procedures to address the most common problems that the public presents to that office. Then the public will have clearer expectations and, at the same time, the departments will be held accountable to meet those expectations. Some departments move too slow in responding to real problems in the district. My commitment to you is to change that.

•  TOWN-HALL LISTENING SESSIONS - I am making a commitment to have TEN town-hall listening sessions in the district each year. Most of these will be co-hosted by nonprofit community groups or neighborhood associations.  Some will be on specific issue areas, others will be open-ended. All too often at community town-hall meetings, the elected leaders spend most of the time talking. I want to do things differently. I want to engage community members and listen to what people have to say. I want your ideas and I want to respond to your questions about my ideas.

In addition to my four-point plan, I am making a commitment to strictly adhere to the letter and spirit our our open meetings and sunshine laws.  This is a fundamental necessity if we are to achieve a greater level of confidence and trust among the public. As a former S.F. Ethics Commissioner, I will also work on reducing the undue influence that well-financed special interests have on the policy-making process in City Hall.

DAN KALB
The Experienced Leader We Need to Make
City Government Work Better for
District 5 Residents and All San Franciscans

DAN KALB for Supervisor 5
912 Cole Street, #252, San Francisco, CA 94117
415/753-0137
fppc #1265026